tqAdmin Help

Customer Groups

A tqTag Site Manager customer group is a collection of potential and current customers to whom you can send emails and SMS messages. Site Manager supports two types of customer groups:
  • Email Only (icon: Email-Only group icon): a group of customers for whom the only information that you have is their email addresses.  An email-only group has the following limitations:
    • Although you can send emails to email-only groups, you cannot send SMS messages.
    • You cannot target group sub-sets based on things they have in common.
  • Targetable (icon: Targetable group icon): a group of current and potential customers who supply multiple information fields. After you create a targetable group, you define one or more conditions that determine which current and future customers are included in that group. For example, you  might want to create a targetable group for which the only condition is birth month = May. You could then send the group an email offering them a discount during their birthday month.
Make sure that your Website is enabled for the Mailing Lists Module and that you have permissions for that module.  (For more information, see Setting tqAdmin Permissions.)

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Topic: Customer Groups