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Send an Email to a Group

A tqAdmin (with suitable permissons) can use  this procedure to send an email to one or more groups of either the email-only or targetable types.
Note
The following factors might result in the total emails sent being less than the total displayed group members:
  • If an email address appears more than once (either within one group or among selected multiple groups)
  • If on the Additional Information tab of the Edit Customer page, the Part of mailing-list value is No
  • If users were deleted from the Current Customer list but not from the Recycle Bin

To send an email to a group

  1. At the top of the navigation panel, click General Module Group icon to access the General module group.
  2. On the Module toolbar, click Customer Management Customer Management icon.
  3. On the parallel topics menu of the Content Management page, click Create New Message.
  4. On the Create New Message page, in the From (sender name), From (E-mail), Subject, and  Letter content fields, type the text that you need.
  5. In the To (multiple options) list, select one or more groups.
  6. Click Save.
    The email is sent to the recipients. (There is a short lag between the sending of each copy in order not to be considered spamming.)

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Topic: Send an Email to a Group